Support

Need help with SF Stairway Spotter, found incorrect stairway information, or encountered a problem?

Please include what you were trying to do, what happened, your device type (iPhone, Android, or web), and a screenshot if one is helpful. Do not send passwords, authentication codes, or other sensitive information.

Account help

For account deletion, use Menu → Settings → Delete my account. If you cannot access your account, see the Delete Account page.

Safety

This support channel is not monitored for emergencies. For an emergency, contact local emergency services.